Rules [Important]

Do Not place several order for the same link at the same time , wait for the first order to Completed / Canceled or Partial before placing the next one . In this case , us Can't Cancel/Refund . ( Or another way : Do not enter the same order twice before the first one gets completed/cancel/Partial , no cancellation will be made and both orders will be marked "Complete"! ) . We can't give you correct followers/likes/Views... number in that case. We will not refund for these orders. Please keep attention!

In the case your Order have drop , please wait us to refill/cancel/Partial before order a new one . We will not cancel in this case . Please keep attention!

System will look at start count when you put order and mark completed after enough quantity . So , Don't ask us cancel or anything with reason :" views/Likes/subs/followers ... come from my real user,my fans,organic, natural,other seller ... Please keep attention!

After sending orders : I can't Edit/Change URL, if its not my service system. If you delete your page/account/Video ... or change it to private or change username or the account is closed , then we can't refund/Refill/Partial in this case. Please keep attention!

If your page had...10K ...100k or 200k... Followers/Likes/Views/Subs ... before order me or you are face any drop problem , then we can't refill/Refund.

After order completed if traffic Drop below start count then us can't refill/cancel/Partial .

If you use server No Guarantee ( ?- Sever No refill/No refund ) before and after completed you come to use server Non drop or have guarantee refill . Then I can't refill/Refund/Partial .Please keep attention!

We will accept cancel order , if system have some problem and can't continue working . Some order " pending " if I have option to cancel , then I will if you ask .We Can't cancel after placing order if we haven't option on it .

In case you ask us Partial refund then , It is the last action, if after partial refund and order have traffic (views, likes, subs , followers ... ) dropped again, then we cannot refill, refund or partial refund once again .

If the order has a problem, please wait for us and the developer to resolve it within 1 hour - 10 days, depending on the nature of the order.

If you use drip feed services , Then , I cant intervent ( I can't refund , refill , cancel... )

Please check " Update Status Daily: " per day , because some status us will delete after some day , so , you will Not catch up .

HQSMMPROVIDER.COM does not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and HQSMMPROVIDER.COM will not refund orders that are processing if you feel they are taking too long.

What is partial status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount.

Example: You bought an order with quantity 5000 and charges 5$, let's say we delivered 3000 and the remaining 2000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 2000 (2$ in this example). This partial refunded amount will automacally adjust to your user balance.

Important: Partial order never eligible for refill. If an order got partial than, refill guarantee for that service will revoke auto and we are unable to refill such order.

If an order got partial, you can order again using other server.

What is start count?

Start count is the number of current followers, likes, views the page / post have which you order.

Example: Your Instagram page have 1000 followers now. If you order followers service on our website then the order start count will be 1000

Why my order got cancelled?

Sometimes server got problem and unable to take order and it cancel the order. If any order got cancel, it automatically refund the money for that order too. Check the order it's cost 0. You can check your account balance too. In this case just order again.

What does it mean Refill / No Refill?

If any service name have refill, please check the description for how many days it provide refill guarantee. On the other hand, if any service name have "No Refill" mean this is no gurantee service and it can drop at any time. If drop we are not responsible for it.

What does it mean R30 / R60 / R99 / R180?

R30 means 30 days refill guarantee and R60 means 60 days Refill guarantee similarly it mentioned R99, R100 etc.

What is drip feed?

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.

Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes. So, here is how to do that?

Link: Your Post Link

Quantity: 100

Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)

Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes)

P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs)

Example: if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000).

Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

How do i use mass order?

You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://hqsmmprovider.com/services

Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer

From the Services List @ https://hqsmmprovider.com/services, the service ID for this service “Instagram Followers [15K] [REAL] ?????” is 102

Let’s say you want to add 1000 followers for each account, the output will be like this:

ID|Link|Quantity

or in this example:

102|abcd|1000

102|asdf|1000

102|qwer|1000

What does it mean [Non Drop] No Refill ?

That mean the service have no drop issue right now but this is a no refill service. So, we are unable to refill a single follower / like even if it drop 100% due to server issue or social media update.

Make sure to use refill guaranteed service, if you want to get refill in drop case. Don't reach us for refill after purchase a no refill service

Can i get a discount?

As the wholesale smm panel we sell services at wholesale rate. Sorry to inform you that, service price is 100% fixed here. We set service price so tight that there is no more option to do more less. Every customer here is a reseller like you. So, the prices that you see at our services page are the prices that you get!

Does drip feed work with mass order / or with API?

Drip Feed doesn't work with neither "Mass Order" nor API

How to get YouTube comment link?

Find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address".

The link will be something like this:

https://www.youtube.com/watch?v=12345&lc=a1b21etc instead of just https://www.youtube.com/watch?v=12345

To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".

What is \"Instagram mentions\", how do you use it?

Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned abcde under this post and abcde will receive a notification to check the post).

Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWERS!

I placed order with wrong link, can you cancel it?

This is automatic server so after place order we can't edit, change, cancel an order even if you insert wrong link. Sometimes our server can find out wrong link and cancel it but this is very rare.

What is the meaning of \"Quantity must be multiple of 100\"?

That mean the service lot size is 100 and you have to order minimum 100 and if you want to order more than you have to order 200, 500, 700, 1000 etc. [Not 120, 550, 780, 1070 etc]

What is Child Panel

As a main provider we offer child panel service to resellers. You can buy our child panel and can resell our services from your own website